Minnesota resorts reinvent hospitality to deal with COVID-19
28 May 2020
NISSWA, MINN. – There will be no throw pillows on the beds at Grand View Lodge resort this summer. No magazines on the coffee tables. No daily visits from housekeeping staff.
Before a new guest arrives, a team will sanitize every room with an electrostatic sprayer, lightly dousing toilets, sinks and even upholstered chairs and curtains with a disinfectant. It’s part of Grand View’s new effort to lure and assure travelers that they will be safe staying there amid a global pandemic.